The IAV Wisdom Bot : Efficient information search in a complex organization
In multi-layered organizations that encompass numerous customers, projects, standards and locations, there are various solutions for knowledge storage. A common problem is that employees do not know where best to store knowledge or where to search for it. This is why IAV has developed a Wisdom Bot. The IAV Wisdom Bot offers a solution in knowledge management by immediately summarizing required information on simple request and providing corresponding links.
 

"Winning the VOICE Award is a significant recognition for the IAV Wisdom Bot and clearly demonstrates its innovative power and benefits for companies. The development and use of the bot makes a lasting contribution to improving information retrieval in companies", said Robert Mayer, project manager of the IAV Wisdom Bot.
 

The IAV Wisdom Bot gives all employees access to IAV's comprehensive knowledge and adapts to the individual needs and skills of the users. Colleagues without IT knowledge receive simplified answers, while IT specialists receive information with specialized vocabulary.
 

Insight into the Wisdom Bot
The Wisdom Bot can be used via standard software. Users receive a summary and links to the original sources. The bot draws its knowledge from numerous knowledge sources and enables users to search, work with images and upload files for analysis. Another important aspect is the legal protection of the bot, including confidential data, so that employees can use the bot securely for professional purposes.
 

Faster information retrieval in the company
The Wisdom Bot changes and accelerates the way knowledge is shared within the company. Information can be accessed centrally, eliminating the need for time-consuming searches in the IAV systems and significantly speeding up information retrieval. In addition to the technological impact, the project also has a cultural significance, as the use of AI in engineering requires trust in digital assistants.
 

AI campaign for employees
IAV has initiated the ‘Hi AI’ campaign to take employees along on the path to the future. The campaign informs employees about the latest developments in artificial intelligence (AI) and digitalisation. It aims to raise awareness of AI applications and empower employees to integrate these technologies into their work processes. Through training and workshops, the campaign aims to strengthen innovation and establish a culture of continuous learning.
 

About the VOICE Entscheiderforum
The VOICE Entscheiderforum is an important event for IT and digital decision-makers from companies and public authorities. The event addresses relevant and current topics and offers participants keynote speeches, trials and workshops. There is also a Berlin Innovation Tour and the Best Data Project Award.