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IAV

02.12.2024

How OEMs Can Save Warranty Costs

Data-Driven Field Monitoring and  Probabilistic Predictions

Jens Krauß

The automotive industry faces the challenge of reducing high warranty costs. In 2020, these costs amounted to 25 billion euros for the big seven OEMs. IAV offers an innovative solution to reduce these costs: data-driven field monitoring and probabilistic predictions.

Field Monitoring in the Automotive Industry

Our approach is based on the digital representation of error patterns in a database. This is the core of automation and allows for the detection of errors before they lead to major fleet failures. By targeted data analysis of anomalies, problems can be solved early, resulting in significant savings.

Probabilistic Prediction and AI-Based Root Cause Analysis

With probabilistic prediction, we can determine the likelihood of future failures. This is particularly useful for spare parts inventory and fleet forecasting. Our AI-based methods enable quick and cost-effective resolution of warranty cases.

Prioritization and Optimization of Repair Measures

Another advantage of our approach is the prioritization of measures based on future costs. By addressing the worst problems first, we can increase efficiency and reduce warranty costs. Additionally, we can identify known error patterns before a workshop visit and prescribe cost-optimized repairs.

IAV's Expertise and Experience

For over ten years, we have successfully applied our methods and accumulated over 12,000 field problems as error patterns in a digital representation, linking more than three million warranty cases to a root cause. Our extensive automotive expertise also flows into the evaluation of field problems, enabling efficient management of known error patterns, probabilistic lifetime predictions, and AI-based root cause analyses.

IAV's Unique Approach to Reducing Warranty Costs

IAV's patented probabilistic lifetime prediction reduces the number of unnecessary spare parts, saving storage and manufacturing costs. Our cloud solutions enable easy application and integration into existing systems.

Conclusion

Reduce your warranty costs and accelerate your warranty process with IAV. Build a complete platform for managing vehicle data, gather knowledge about error patterns, and find the causes using AI methods.

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